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This privacy notice provides information on how we collect, use, secure, transfer and share information about visitors to our website and people who do business with us

 

1 The information we collect about you

We collect personal information relevant to the service(s) being sought. This includes; title, full name, email address, postal address, telephone number. Where relevant we may also collect; lease details, company website, tenant details, date of birth, landlord details and employer/registered company name.

 

2 How we will collect information about you

Most of the personal information we collect will be provided by you. Alternative collection methods include our website and occasional information received from a trusted source (such as your bank, employer and credit reference agencies). We will only collect information via email and mail correspondence, telephone conversations, Lapider Ltd social media channels and meetings in our office.

 

3 How we will use the information about you

We gather and hold your information for multiple purposes, including:
(1) assessing applications for the provision of services
(2) conducting business, to communicate with you on any matter relating to the conduct of your instruction in general
(3) to compile a portfolio for the service provided to you/ regarding your property
(4) to enforce Lapider’s Terms and Conditions of Engagement as well as other legal rights, applicable laws and regulation required
(5) to comply with industry standards and Lapider policies
(6) where applicable we will use this information to evaluate your interest in employment with us and contact you regarding possible employment opportunities
(7) we may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. We may also provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.

 

4 Cookies and other information-gathering technologies

Our website uses cookies. Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

For more information on which cookies we use and how we use them, see our Cookies policy.

 

5 How we protect your information

We will use all reasonable efforts to safeguard your personal information such as firewalls, browser certification technology, encryption, limited access, use of passwords, etc as appropriate. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.
 

6 How long do we keep information for

We will only keep information for as long as necessary. Generally we keep personal information for 6 years after the last entry on the records. However, we reserve the right to keep information for longer if there is a legitimate justification to do so.
 

7 Access to your information and updating and correcting your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to info@lapider.co.uk. We may make a small charge for this service.
 
We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to Lapider changes, for example if you change your email address or name, please let us know the correct details by sending an email to your usual contact, or  info@lapider.co.uk. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.
 

8 Your consent

By submitting your personal information you consent to the use of that information as set out in this policy.

 

9 Opting Out

If you would like to object to any processing of your information you can contact us on info@lapider.co.uk outlining what processing of information you would like to object to. Similarly, if you would us to delete, block or anonymise information we hold about you please contact the address above. If we obtain your information by consent you have the right to withdraw any consent you previously provided us.
 

10 Changes to privacy policy

We keep our privacy policy under regular review. If we change our privacy policy we will post the changes on this page, and place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. This privacy policy was last updated May 2018.

11 Links to other websites

Our website contains links to other websites. This privacy policy applies only to this website so when you access links to other websites you should read their own privacy policies.